We provide you with several shipping options for your convenience. The following rates and delivery times are based on the USA. Please contact us for delivery rates to the UK or Canada.
Free – With an Approximate 7-9 Day Processing and Delivery Time
Priority Mail – 1-3 Business Day: $12.99
Priority Mail Express Flat Rate: $23.95
Please contact us for international shipping rates.
TWO YEAR LIMITED WARRANTY
Your 30 Second Smile toothbrush is warranted to be free from defects in materials and workmanship for 2 years from the original purchase date. Should the product have a defect in materials or workmanship, we will repair or replace it without charge to you (a shipping and processing fee will apply). This warranty does not apply to replacement products given from the date of purchase until the end of the warranty period. Product replacement does not lead to an extension of the legal warranty period, nor does it lead to a renewal of the original
warranty. The warranty period for replacement product expires at the end of the warranty period for the originally purchased product.
This warranty does not cover damage caused by accident, misuse or any use other than as intended and described in this product manual, or damage resulting from failure to maintain
and clean this product as specified in this product manual. This warranty applies only to the original purchaser of the 30 Second Smile ® toothbrush. Warranty is void if the product is used in the shower or other exposure to running water.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING IMPLIED LIMITED IN DURATION TO THE WARRANTY – PERIOD, AN WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
Some states do not allow limitations on the duration of implied warranties, so the above limitation may not apply to you. While this warranty gives you specific legal rights, you may also have other rights which may vary from state to state.
Do not return the product without first obtaining return authorization from customer service at 800-431-1902 or email firstname.lastname@example.org. To obtain a return authorization under warranty, see below.
Please fill out so we have an official record of your date of purchase in case of a replacement during the warranty period. Please retain your original invoice for product warranty.
Register your 30 Second Smile Rechargeable Electric Toothbrush to receive a $5 coupon for 30 Second Smile Replacement Brush Heads.
Product Return Policy
Our return policy lasts 60 days. We want you to be 100% satisfied with your 30 Second Smile Products and are confident that you’ll love them once you get a chance to use them.
To be eligible for return, 30 Second Smile Rechargeable Electric Toothbrush and Brush Heads must be returned with their charging base (UV charging base on UV models) within 60 days of original purchase date. Brush heads that were purchased outside of the starter set are returnable only if unused, sealed and in their original packaging.
To complete your return, we require a receipt or proof of purchase. This can be printed or digital form (email, scan, image, etc.).
Please email us at email@example.com to obtain an RMA (Return Merchandise Authorization) number for the return. Returns sent without an RMA# will not be accepted and discarded.
**To return your product, upon approval from 30 Second Smile, you should mail your product to:
30 Second Smile, LLC. 701 S Andreasen Dr, Ste C Escondido, California 92029
**return postage is paid at customer’s expense.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 business days.
Refunds will be equal to your original purchase price (minus shipping), plus applicable taxes if any.
Refunds take anywhere from 2-4 business days depending on bank policies to be credited to your checking account (debit cards) or credit card.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.